
SHIPPING QUESTIONS
How long does shipping take?
We try to ship orders out within 1-2 business days. If you order on a Friday or over the weekend, your order will not ship out until the following Monday. Once your order ships, it can take anywhere between 2-6 business days to get to you.
Where does my order ship from?
We are based in Utah! If you are local, shipping times will be super fast!
Do you restock items?
We try to restock items that are very popular and sell out frequently! If you would like an item to restock, make sure to sign up for restock notifications so we know!
Can I change my address?
If you place an order with the wrong shipping address, contact us asap! If the order has already shipped, there is nothing we can do about it. If it is returned to us, we will contact you via email when we receive it back.
Lost or stolen package?
We partner with Route for shipping insurance. Make sure to add this to your order! It is the only way to get a replacement with a lost or stolen package.
Can I cancel my order?
We do not allow orders to be cancelled once they are placed! Please make sure you want the item(s) before placing the order, and that sizes & colors are correct.
CARE AND MATERIALS
How do I care for my tanks?
We HIGHLY recommend you wash your tanks with only like items & colors, on delicate, cold water, and laying out to dry. They will last the longest if you hand wash/soak in a sink!
I'm not sure of my size?
Our tanks are one size and fit about 0-14. We try to shoot many different body type to showcase that! Clothing items have detailed descriptions on sizing & what sizes models are wearing.
returns and exchanges
What is your return policy?
We accept unworn, undamaged items within 14 days of it being delivered for store credit only. Sale/discounted items are not returnable.
What is your exchange policy?
When you fill out the return form you can let us know if you'd like to exchange for something else! If the item is in stock we will send you that item. If not, you will receive store credit.
How much is the return shipping fee?
Customers pay their own return shipping when returning an item. The cost depends on the item and where the customer is located.
When will I receive my store credit?
Returns will be processes within 1-2 days of us receiving your package. You will get your store credit via email immediately after we process it.
Didn't find what you were looking for? Feel free to contact us at any time! comfortcovecs@gmail.com